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Klaviyo AI

Predictive segments, send times and subject lines for email and SMS that actually convert.

4.6 rating Email & SMS Free plan Updated Nov 2026

What it does

Klaviyo is an email and SMS marketing platform for ecommerce, and its AI features — Composer for AI-generated content, Customer Agent for AI support resolutions, and a Marketing Agent — come included in small amounts on the Free plan and as add-ons on paid plans. It is best for ecommerce brands that want email, SMS, reviews, and customer support in one place and are ready to pay as their list grows, since pricing scales with active-profile count. Its key strength is the generous free entry point: $0 for up to 250 active profiles, 500 emails a month, and small AI allowances. The honest limitation is cost creep — the AI features and channels beyond the free allowances are add-ons, and the bill rises with your list. Rated 4.6 on G2 (1,360 reviews) and 4.6 on Capterra (537 reviews). Pricing starts at $0 (Free); the first paid plan is $20/month for 500 profiles.

Strengths & trade-offs

Good

  • Free plan with real AI allowances — no card needed to start
  • Email, SMS, reviews, and support in one platform
  • Strong, well-evidenced ratings: 4.6 on both G2 and Capterra

Trade-offs

  • Pricing scales with active profiles, so costs rise as your list grows
  • AI features and extra channels beyond free allowances are paid add-ons

Pricing

From $45/mo

Prices are checked when a tool is added and re-checked regularly. Always check the live price on the official site before you buy.

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