Wati.io
WhatsApp Business API platform with a shared team inbox, no-code chatbots, broadcasts, and AI agents.
What it does
Wati.io is a WhatsApp Business API platform with a shared team inbox, no-code chatbots, broadcasts and AI agents for customer engagement. It is best for brands whose customers live on WhatsApp and need a team inbox and automation rather than one phone. Its key strength is the shared inbox plus no-code chatbots and AI agents, built specifically around WhatsApp. The honest limitation is the add-on cost: WhatsApp per-message charges apply on top of every plan, so the subscription price is not the full cost. Pricing starts at Growth $59/month billed annually ($69/month monthly), rising to Business $279/month billed annually. A 7-day trial is offered; there is no free plan. Rated 4.6 on G2 (516 reviews).
Strengths & trade-offs
Good
- Shared team inbox, no-code chatbots, broadcasts and AI agents for WhatsApp
- Built on the WhatsApp Business API
- Rated 4.6 on G2 (516 reviews)
Trade-offs
- WhatsApp per-message charges apply on top of the subscription
- No free plan; trial is only 7 days
Pricing
From $59/mo billed annually; 7-day free trial; no free plan
Prices are checked when a tool is added and re-checked regularly. Always check the live price on the official site before you buy.
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